With changes caused by the pandemic and digital transformations, professionals across all of travel and hospitality are faced with new beginnings. In music, the best performers are the best students. Progress is dependent on their ability to uncover gaps and imperfections. Kai Kight has helped travel and hospitality professionals navigate opportunities for growth and the tension of leading and correcting others in times of change. He’s developed the minds of professionals across the entire spectrum of hospitality, from tourism, to meetings, to hotels, and even suppliers.